Policies and Procedures
If you need to cancel an appointment, please do so as soon as possible. If you cancel less than 24 hours in advance or miss the appointment without cancelling, you will be charged the full amount for the session. To cancel an appointment, you may leave a message on my confidential voicemail at (804) 307-6514. Please do not e-mail cancellations.
Lantern of Hope does not offer 24-hour “on call” or crisis intervention services. If you feel unable to keep yourself safe or fear that you may harm someone else, please call 911 or go to your nearest emergency room. If you need to reach me for routine matters, you may send me an e-mail or leave a message on my voicemail. I usually check my e-mail multiple times per day and respond to phone messages as soon as possible, generally within 24 hours.
